E-commerce · Technology retail & IT services
Inmarknet Computers
A technology retailer, a service desk, and the system that runs both.
About the project
A commerce and services platform for a Kenyan technology company selling laptops, smartphones, printers, toners, and accessories—and installing, repairing, and supporting them.
View live projectInmarknet had been trading since 2010 across two different businesses: selling hardware and servicing it. The platform brings both into one storefront, one checkout, and one admin the team runs themselves.
- Client
- Inmarknet Computers
- Status
- Live commerce & services platform
- Role
- Product design & full-stack development
- Services
- Commerce strategy · UX/UI · Engineering · Admin & CMS
- Industry
- Technology retail & IT services
- Platform
- Responsive e-commerce
From a crowded catalogue to curated technology
Technology stores usually compete through density: more products, more specifications, more promotional noise. Inmarknet opens on a single line—technology that moves—and two routes, one into the collection and one into business solutions.
The catalogue leads with practical outcomes rather than technical terminology, and the reassurances sit close by: authorised channels, protected checkout, and people who know the hardware. For a market where counterfeit stock is a real risk, that is the argument that closes the sale.
Getting the toner right the first time
Consumables are the part of a technology catalogue most likely to go wrong: the wrong part number costs a return, a delivery, and the customer's confidence. Printers and cartridges therefore get their own route through the store rather than sitting as an afterthought under accessories.
The language stays deliberately concrete—genuine stock, correct part numbers, consistent output—and a dedicated toner finder lets someone start from the printer they already own instead of guessing from a specification list.
From browsing to a placed order
Search, filters, and sorting sit over the whole catalogue, and each product page answers the questions that actually decide a purchase locally: whether it is ready today at the Nairobi store, what next-day delivery costs, what the one-year local warranty covers, and how returns work.
Checkout runs as four short steps—contact, shipping, payment, review—with VAT and shipping resolved before the order is confirmed. Customers can pay cash or M-Pesa on delivery, or card and M-Pesa through Pesapal, which matters more in this market than any amount of visual polish.
The half of the business that isn't a product
Inmarknet has been installing and repairing hardware since 2010, so the platform carries that work as a first-class section rather than a contact form: CCTV installation as an authorised installer of HIKVision, Dahua, Axis, Anviz, and AcTi; networking; laptop repairs from hinges to screens; OS and software setup; backups; and ongoing maintenance.
A custom admin sits behind all of it—products with images and specifications, orders and customers, a journal for technology and printing guidance, and analytics on how the store is actually being used. The team publishes and fulfils without touching code.
The impact
One platform for everything the business already did.
Retail, consumables, installation, and support now share a single storefront, a single checkout, and a single admin. The result reads as one company rather than a catalogue with a services page bolted to the side.
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